• Do I have to pay for my training?

    No. The initial three-day induction training course is free. 

  • How long will the selection/interview process take?

    From initial enquiry to start is normally 4 – 6 weeks although this is dependent on Access NI / Garda Vetting checks and references being returned promptly.

  • How much holiday will I get?

    Your holiday year runs from 1st April to 31st March. You are entitled to paid annual leave equivalent to twenty-eight (28) days per annum, inclusive of public holidays. This is pro rata if you work part-time. 

  • I don’t have any experience in care. Can I still be a care worker?

    Experience is not essential as we provide full training. What’s most important to us is that you have a caring nature and a desire to deliver high quality care in the community. 

  • What benefits does Homecare Independent Living offer?

    Along with competitive rates of pay, and holiday pay, we offer enhanced NVQ rates, car rental scheme, free transport (in most areas), full time & flexible working opportunities, free staff counselling service, childcare initiatives, recruitment bonuses, career development opportunities in a growing sector and opportunities to share in the companies charitable initiatives.

  • What does a care assistant do?

    As a care assistant, you’ll help our clients to keep their independence by assisting them in their own homes.

    Visits can range from 15 minutes to several hours, and a single client can be seen anything from once a week to numerous times per day.

    You’ll assist our clients in a variety of ways, including helping with personal care and domestic tasks. Most importantly, your support will make a real difference to our clients in enabling them to get the most out of life.

    No two days are the same and no two clients are the same, which is one of the things that make caring such a rewarding challenge.

  • What happens in our recruitment process?

    Firstly you'll need to visit our online application page where you will register your details and complete a short expression of interest form.

    You will then be called by one of our dedicated recruitment team so we can find out a bit more about you and the kind of work you are looking for.

    If our role suits you then you will be offered a face to face interview with our recruitment team. We’ll ask about what you’ve been doing in your career so far, and get to know you as a person to find out if you have the right personality for the job. Just be yourself.

    Next, we’ll verify any qualifications and training certificates that you have, check your references from previous employers, and make sure you have the right to work in the UK/ Ireland. Most importantly, we’ll carry out a vetting procedure known as an Access NI check or Garda Vetting if you are applying from the Republic of Ireland.

    Once the above stages are successfully completed, you’ll then go on a three-day induction training course which will equip you with the necessary skills required for the role. If you pass your training, you’ll be ready to start a rewarding career as a care assistant and helping our clients live independently in their own home.

  • What hours will I work?

    It’s up to you. The great thing about care work is that the hours are flexible, and you can fit them around your life. For example, you can work as a carer around school runs, child care, and even other full-time work commitments, as care work can be done in the morning, afternoon or evening. Those who are retired can pick hours that suit their lifestyle.

    However, it’s important to remember that you are committing to providing regular support to our clients, and they will depend on you for care. Once you have agreed to work particular hours, we will expect you to work those hours in all conditions – snow, rain, sunshine, Christmas Day, Bank Holidays etc – apart from your own pre-booked annual leave.

    We will try to book your rota with the ideal amount of time between clients. However, there may sometimes be gaps during your daily rota. If a client cancels or is in hospital, then the calls before and after this client must still be attended.

  • What kind of contract will I have?

    You will be offered a zero hour’s contract.

  • What tasks will I be expected to carry out?

    As well as providing general support and companionship for our clients, such as chatting to them, checking they have eaten or helping with taking medication, you’ll also be exposed to the following:

    •  Changing soiled incontinence pads
    •  Washing dentures
    •  Washing bodily parts including genitalia
    •  Smells that you could find offensive, e.g. urine, faeces and vomit
    •  Customers who are terminally ill and who will require end of life or palliative care
  • What training will I receive?

    First, you’ll undertake induction training. This will take place over three days and will give you all the professional skills you’ll need.  This time will be spent in a classroom. Once the 3 day training is completed and all pre-employment checks are complete, you will receive one to one shadowing and training in our client’s home with one of our mentors.

    Your training will be provided by qualified Trainers and is supported by your Area Manager, who will continue to support your ongoing learning and development needs throughout your career with us. You’ll have the chance to meet with your manager to discuss your Personal Development Plan.

  • Will I be visiting clients who are a different gender to me?

    Yes, we provide care and support to people from all gender groups however some customers may request to receive personal care from someone of the same sex. Homecare Independent Living is an equal opportunities employer but also recognise that some carers may not be able to provide care to those of a different sex, where possible we accommodate specific requests.


  • Will I be visiting clients who have a different ethnic background or religion to me?

    Yes, Homecare Independent Living provides care and support to people from a variety of ethnicities and religious backgrounds.

  • Will I get sick pay?

    You will be paid Statutory Sick Pay during any period of absence due to illness where you are eligible under the rules of the scheme. 

  • Will I have to travel between clients?

    Yes, although every effort is made to give you clients who live close to each other to minimise travel.

  • Will I have to work Bank Holidays and Christmas Day?

    Yes. Unless you have booked them as holiday, Christmas Day, Bank Holidays and other bank holidays count as ordinary working days if they fall on a day you are due to work. Our clients need your support all year round.

Why work for us?

  • Competitive rates of pay
  • Enhanced NVQ rates
  • Car rental scheme
  • Free transport (In most areas)
  • Free award winning training
  • Work on your own or as part of a team
  • Full time & flexible working opportunities available
  • Free staff counselling service
  • Childcare initiatives
  • Recruitment bonuses
  • Career development opportunities in a growing sector
  • Opportunities to share in the companies charitable initiatives